Policies & Support
Everything you need to know before and after your purchase.
Customer Support
We're here to assist you with any queries or concerns.
📧 Email: rinku0397@gmail.com
📞 Contact: +91 9891357782
🕒 Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
We aim to respond within 24–48 hours.
Shipping Policy
At Kashike, we ensure a smooth and reliable delivery experience.
🚚 Delivery Time: Orders are delivered within 7–14 business days across India.
📦 Processing Time: Orders are processed within 2–3 business days after confirmation.
💳 Payment Mode: We accept prepaid orders only (No Cash on Delivery available).
💰 Shipping Charges: Shipping charges are calculated at checkout based on your location.
Once your order is shipped, you will receive a tracking link via email/SMS.
Return & Refund Policy
Please read carefully before placing your order.
❌ No Returns or Exchanges: All sales are final.
⚠️ Please check product details carefully before placing your order.
Exceptions
- If you receive a damaged or incorrect product, contact us within 48 hours of delivery with clear photos.
- After verification, we may offer a replacement or store credit.
Track Your Order
Use the tracking link sent to your email/SMS after dispatch.
Or contact us with your Order ID for assistance.
FAQ
How long does delivery take?
Delivery takes 7–14 business days.
Do you offer Cash on Delivery?
No, we accept prepaid orders only.
Can I return my order?
No, we have a no return and no exchange policy.
What if I receive a damaged product?
Contact us within 48 hours with proof for resolution.
Privacy Policy
🔒 We collect only necessary information to process your order.
💳 Payments are handled securely via trusted gateways.
🚫 We do not sell or share your personal information.
📩 You may receive order updates and promotional messages.
By using our website, you agree to our privacy policy.
